Privacy Policy

Last updated: [TO CONFIRM]

1. What we collect

• Account data — email address, name, and optionally phone number and company, which you provide.
• Generation data — the prompts you write, images you upload, and the videos and audio produced.
• Billing data — a record of payments, plans and credit transactions. Card details are handled by the payment gateway and never reach our servers.
• Technical data — [TO CONFIRM: exactly what is logged, including IP addresses, and any analytics or error-reporting service in use.]

2. Why we use it

• To run generations you request and deliver the results to you.
• To operate your account, apply credits, and take payment.
• To send transactional email — verification, password reset, payment and renewal notices.
• To investigate abuse and keep the service working.

3. Who we share it with

Prompts and uploaded images are sent to the third-party AI model provider that runs your chosen model, because that is how generation works. [TO CONFIRM: name each provider, and whether they may retain or train on submitted content — this differs per provider and users must be told.]

We also share what is necessary with our payment gateway, email provider and hosting provider. [TO CONFIRM: name them.] We do not sell your data.

4. How long we keep it

[TO CONFIRM] Retention periods for generated media, prompts, account records, and billing records. Billing records usually have a statutory minimum retention period — confirm what applies.

5. Your rights

You can access and correct your profile from Account Settings. To request deletion of your account and associated data, contact support@movixa.net. [TO CONFIRM: response time, and rights under the applicable data protection law, e.g. India's DPDP Act.]

6. Storage location

[TO CONFIRM: the countries where data and generated media are stored.]

7. Contact

Privacy questions go to support@movixa.net. [TO CONFIRM: whether a named Data Protection Officer or grievance officer is required and who it is.]